Question 1

Do Tía Ofilia’s products contain tartrazine (Yellow No. 5)?

Accepted Answer

No, none of our products contain this or any other artificial coloring. Our mission as a company is to return to what’s natural and offer products with high nutritional density — free from additives, preservatives, or harmful chemicals.

Question 2

Are Tía Ofilia's products hygienic and pasteurized?

Accepted Answer

We comply with all food safety regulations; however, we do not pasteurize our products because we know that this process eliminates their enzymes and deteriorates the quality of their vitamins and minerals.
We use other methods to ensure the safety of our products without compromising their nutritional value. This includes rigorous quality control, strict hygienic practices, and alternative preservation techniques that maintain the integrity and purity of the nutrients.

Question 3

Are Tía Ofilia's products free of cow's milk protein, egg, and soy?

Accepted Answer

Yes, our products are free from milk, egg, and soy. These proteins are not processed in our facilities. In addition, each production line in our facilities is completely independent, ensuring there is no possibility of cross-contamination between different foods.

Question 4

Can I recycle or compost its packaging?

Accepted Answer

Our packaging is not biodegradable, but it can be recycled or reused to store any item of your choice.

Question 5

Can diabetics consume Tía Ofilia products?

Accepted Answer

People with diabetes can consume most of our products, as they contain no added sugars or cholesterol. As for our granolas, each one is sweetened differently:
 • Honey Granola: pure bee honey
 • Date Granola: organic agave nectar and turbinado sugar
 • Organic Amaranth & Vanilla Granola: organic agave nectar and organic coconut sugar
 • Agave Granola: organic agave nectar
 • Organic Cacao & Quinoa Granola: organic agave nectar
Due to their low glycemic index, Agave Granola and Cacao & Quinoa Granola are suitable for people with diabetes. However, we recommend consulting a healthcare professional.

Question 6

Can I recycle Tía Ofilia's packaging or put it in the compost?

Accepted Answer

Our packaging is not biodegradable, so it cannot be placed in compost. However, it is designed to be recycled or reused. In this way, we offer sustainable alternatives to give our packaging a second life.

Question 7

What is the minimum expiration date of your products?

Accepted Answer

The products with the shortest shelf life are our granolas, which last 10 months. The rest of our products have a shelf life ranging from 1.5 to 3 years.

Question 8

What products can I consume if I am diabetic and want to sweeten my food?

Accepted Answer

You can use agave syrup since it has a low glycemic index. However, we recommend consulting your doctor beforehand.

Question 9

Do your products go through a pasteurization process?

Accepted Answer

None of our products go through pasteurization or any thermal process. This is how we ensure that all enzymes and nutrients are preserved, offering complete and 100% natural foods.

Question 10

Are Tía Ofilia's packages food grade?

Accepted Answer

Yes, you can be completely confident that all our packaging is designed according to the highest food-grade standards. All our production processes comply with strict regulations due to our organic and gluten-free certifications, ensuring both quality and food safety.

Question 11

Which Tía Ofilia products can I consume if I am diabetic and want to sweeten my food?

Accepted Answer

You can use agave syrup, as it has a lower glycemic index than regular sugar, which means it causes a more gradual increase in blood sugar levels. However, we recommend consulting a healthcare professional.

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